ASSESSING THE CENTRALIZED STUDENT ORGANIZATION HUB: IMPLICATIONS FOR STUDENT GOVERNANCE AND OFFICE OPERATIONS IN STUDENT LIFE

Abstract

This study presents the design and evaluation of a centralized web-based Student Organization Hub for Southwestern University PHINMA, aimed at addressing operational inefficiencies in student governance, particularly in maroon elections, accreditation, and information dissemination. Motivated by a critically low voter turnout of only 9% in the 2023 university elections, the system seeks to enhance student engagement, streamline accreditation processes, and improve transparency in candidate visibility. Using a mixed-methods approach, data were collected from 424 student organization members, 36 accreditation committee members, and 72 Commission on Elections (COMELEC) officers through surveys and interviews. Quantitative analysis was conducted using IBM SPSS, and qualitative themes were derived through MAXQDA-based thematic and meta-analysis. The system was developed using Agile-Kanban and DevOps methodologies, integrating real-time voting, digital accreditation workflows, and automated information delivery. Post-deployment evaluation, guided by the UTAUT model, indicated high acceptability across all metrics, particularly in perceived usefulness (mean = 4.83) and overall satisfaction (mean = 5.00). These findings suggest that the proposed platform has strong potential to improve institutional governance by increasing operational efficiency, engagement, and information accessibility.