DEVELOPMENT AND IMPLEMENTATION OF A SUPPLY CHAIN MANAGEMENT SYSTEM FOR OSPITAL NG SAMPALOC

Abstract

This study aims to develop and implement an enhanced supply chain management system for Ospital ng Sampaloc to improve operational efficiency and optimize resource allocation. A comprehensive evaluation of the current system was conducted to identify its strengths, weaknesses, and areas for improvement. The research focused on inventory accuracy, order processing efficiency, user satisfaction, and cost-effectiveness. Data were gathered using a mixed-methods approach, including surveys, interviews, and document analysis. Hospital staff involved in the supply chain process participated in the study, selected through purposive and convenience sampling based on specific criteria. Findings revealed that although the existing system is relatively

user-friendly and cost-efficient, significant issues exist in inventory management and order

accuracy, resulting in procurement delays and inefficiencies. Moreover, the lack of integration with

other hospital departments hampers communication and coordination. To address these

challenges, the study recommends automating real-time inventory tracking, optimizing order

processing workflows, and providing comprehensive training for staff. A more integrated system

involving collaboration across departments is also suggested to enhance decision-making and

resource distribution. By implementing these improvements, Ospital ng Sampaloc is expected to

streamline its supply chain operations, reduce inefficiencies, and improve the quality of healthcare

services provided to patients.